High availability/fail-over protection eliminates the risk and cost of connectivity or threat-protection downtime.
Without high-availability, prime device failure due to a power surge or other cause often leads network administrators to put a simple router in place to re-establish connectivity. There may be lost productivity waiting for this solution. But worse, the network is vulnerable to security threats until the secure gateway is repaired or replaced.
With high-availability, if a crash or failure occurs the second machine jumps into action immediately. Users see no drop of service. The organization has no vulnerability exposure.
To initiate high-availability, new and existing customers: