Technical support form

Before submitting your support request:

Check if the answer is provided in our product support area. We constantly update and expand our knowledge base so you have the latest information.

Compress (ZIP format) and upload any screenshots, event logs or troubleshooter log files to the GFI FTP site. If needed, please review our instructions for collecting and uploading log files.

Kerio customers and evaluating customers: Logging a severity 1 issue? Please create a ticket and call for support.

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